It's more than a purchase. It's a partnership.

A van isn't just a van—it's the bedrock of your business. At Volkswagen Commercial Vehicles, we're dedicated to providing all the products, services and support you need to keep your vehicles running smoothly every single day. Our goal is to be your trusted partner in business—and our 6-point Service Promise is how we intend to deliver it.

Our service promises to you

Our service promises to you

Servicing engineer
We’ll always give you a quote and won’t carry out any work until you authorise it.
We guarantee an appointment within three days without, or five days with, a courtesy vehicle.
We only ever use genuine parts. All parts and labour come with a two-year warranty*.
We’ll explain all work carried out, including warranty work and work paid for by your fleet company or service contract. 
We’ll offer you a courtesy vehicle**, a while-you-wait appointment or a collection-and-return service. 
We’ll always wash your vehicle at no extra cost following a service. It’s our way of saying thanks for dropping by.
If your vehicle is recovered to a Van Centre, we’ll perform an initial diagnosis within one working day.
*Genuine Volkswagen parts, fitted by Volkswagen trained technicians. Warranty applies from date of purchase, excludes wear and tear and does not apply to parts fitted under the terms of the vehicle warranty
**Terms and conditions apply. Ask your Van Centre for details.

Servicing and repairs

Our technicians are trained to deal with both big and small challenges. And, to help keep our services manageable and affordable, we offer a wide range of plans and offers that allow you to spread the cost. Take a look at the links below to see exactly what we offer.

All‑in from Volkswagen1

All‑in from Volkswagen1

Man wearing goggles

Business feels better when you go All-in. Save money on keeping your vehicle in top condition. On average, drivers who go All-in save £1,210.70 over two years2.

Up to 2 years Warranty
2 years Roadside Assistance
2 services
2 MOTS
Additional Service Items (spark plugs/ diesel fuel filter and air filter)
All for just £43 a month

Mobile Servicing

Our mobile servicing brings our expertise and exceptional level of care to you. All of the work carried out by our mobile servicing uses the same Volkswagen Genuine Parts and highly trained technicians as our Van Centres.

Aftersales finance and offers 

We’re committed to providing superior service at affordable prices. With that in mind, we’ve tailored a variety of offers and finance plans to suit all kinds of budgets.

About my vehicle

Discover more about your commercial vehicle. Read more about our warranties, learn what warning lights mean, how to keep your tyres in top condition, and discover the benefits of myVolkswagen.

Accessories and merchandise

Volkswagen approved accessories provide the finishing touches that make a vehicle truly yours. Whether you're looking to enhance your vehicle's looks, capabilities or connectivity, there's a Volkswagen accessory that's perfect for the task.

Price match promise

Got a better quote for servicing or repair work? We'll match it.

Your Volkswagen Van Centre is dedicated to giving you value for money. So we'll match any quote from a VAT-registered garage within 15 miles of a Van Centre that's doing the same work with Volkswagen Genuine Parts.

Terms and conditions

  • Like for like content of quote must be for exactly comparable work – we reserve the right to verify this
  • Quote must be presented within 90 days of original quote being issued and before any work is undertaken
  • Servicing or repair must be in accordance with manufacturer's guidelines
  • Offer valid at participating Volkswagen Van Centres only, and may be varied or withdrawn at any time

     

VW vans in garage being inspected by mechanic

Next steps