Franchising

Diagnostic system:

For enquiries connected to ODIS installation, GeKo, security and component protection e.g key code and radio code etc. contact us at independent.workshop@vwg.co.uk  

Technical support & manuals:

If you are an independent workshop, please contact us via our Technical Escalation form

If you are a customer, please contact Customer Services on 0800 717 131

If you require technical manuals, please visit www.erwin.volkswagen.de/erwin/

Tools and equipment:

If you would like more information about purchasing tools and equipment please contact us at https://tps.trade/centre-finder

Training:

If you would like any information about technical or non-technical training please contact our National Learning Centre and they will be able to help you with details of available courses and how to book.

The NLC can be contacted on 01908 604595 or by emailing askthenlc@vwg.co.uk

_{1. Please note – when you complete this form, any personal details will be retained and processed by Volkswagen Group UK Limited for the purposes of responding to your request and providing you with technical advice. You agree by submitting the form that we may contact you (on the details provided) in relation to this request.}

Becoming a Volkswagen Commercial Vehicles Authorised Repairer

If you're interested in becoming a Volkswagen Commercial Vehicles Authorised Repairer, please apply via email to the address below: 

Volkswagen Network Development – VWGUKfranchising@vwg.co.uk

You will then be contacted by Volkswagen Commercial Vehicles UK who will require that you:

Complete a Confidentially agreement  and pay £2500 for your application.

Following receipt of these Volkswagen Commercial Vehicles UK will require that you:

1. Understand and meet all aspects of the Volkswagen Commercial Vehicles Authorised Repairer Standards.

2. Complete a physical audit undertaken by Volkswagen Commercial Vehicles UK appointed auditors.

3. Successfully complete the authorisation audit, which will be confirmation that you have achieved the standards.

Following this you will be awarded an Volkswagen Commercial Vehicles Authorised Repairer Agreement.

In order to become a Commercial Vehicles Sales & Service Centre please apply in writing to the following address. You will then be contacted by Volkswagen Commercial Vehicles UK.

Volkswagen Commercial Vehicles
Network Development
Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN