Connected Services

The digital evolution

Comfort, entertainment and real-time information all at your fingertips. Discover how our digital services and smart tech features are innovating the Volkswagen Commercial Vehicle range.

Man linking smartphone to VW van with App-Connect

Volkswagen Connected Services

Never better connected

Volkswagen Connected Services (We Connect/VW Connect) give you instant access to more connected driving. With all new Commercial Vehicle models, you can access a wide range of internet services via your vehicle. Our connected services are conveniently packaged, so you can select the one which best suits your needs².

^{2. To use Connected services (We Connect/VW Connect), you need a Volkswagen ID user account and must log in with your user name and password. A separate mobile online services contract will also need to be made online with Volkswagen AG. Mobile online services are not available with Transporter 6.1 chassis cab.}

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Amazon Alexa⁠^⁠

With the Amazon Alexa in-car app, you can now use your driving time to plan your day-to-day, heat your home in advance or draw up shopping lists. Amazon Alexa is directly integrated into your Multivan's and ID. Buzz's infotainment system and you can use it with the voice command “Alexa” as usual – while keeping both hands on the wheel. Alexa learns constantly from interacting with you.

1.: Amazon, Alexa and all associated logos and movement marks are protected trademarks of Amazon.com, Inc. or its subsidiaries. The Alexa function indicated requires smart home technology. To use Alexa, you need an Amazon user account. Volkswagen AG (Volkswagen) allows access to Amazon Alexa Voice Services using this in-car app. Volkswagen is not responsible for providing the Alexa services. Amazon provides the Alexa services at its own responsibility. Use of Amazon’s Alexa services is governed by Amazon’s Terms of Use and Privacy Policy. Information on data processing for the purposes of passing on data to Amazon can be found in the We Connect Privacy Policy. To use the Alexa in-car app in a Volkswagen, you also require a Volkswagen ID and a We Connect contract whose scope includes the voice control option. Data connection costs shall be borne by you. The Alexa in-car app is exclusively available/usable in vehicles with the following country-specific equipment: United Kingdom, Ireland, Germany, Austria, Italy, Spain, France and Japan. Your Volkswagen dealership can tell you whether your vehicle meets this requirement. Currently only the above countries are supported by the Alexa in-car app, as Amazon Alexa is only available for these countries.

App-Connect

Just because you’re on the road doesn’t mean you shouldn’t have access to your most vital apps. With App-Connect you can use a selected range of apps via the dashboard of your Volkswagen Commercial Vehicle.