Roadside Assistance and Repairs
Keep your business moving with Volkswagen's Roadside Assistance
For peace of mind whilst on the road, all our new vehicles come with comprehensive roadside assistance for the first three years – at no extra cost.
Our cover includes everything from flat tyres to battery problems and we’re only ever a phone call away: 0330 100 3242.
For ID. Buzz Roadside Assistance, please call 0330 100 3244.
Our Roadside Assistance includes
Download our Roadside Assistance handbook
Download our Roadside Assistance handbook for ID. Buzz
With you all the way
Dedicated technicians
Dedicated call centre
Extended cover
- 2.
- Lines open Mon – Fri, 8am to 6pm.
How to get Roadside Assistance when in the UK
As soon as you breakdown, call Volkswagen Roadside Assistance on 0330 053 0822. We recommend you saving this number to your phone for easy access in the future.
Please have the following information to hand to make the process as smooth as possible:
- Your name and location
- The registration number and colour of your vehicle
- Volkswagen model
- Description of the issue
- Your mileage (if known)
- A telephone number where you can be contacted
If you have hearing difficulties, dial 18001 before dialling 0330 053 0822 to be connected to Text Relay, or use the SMS facilities on 07900 444 999. Please note these services are not available outside the United Kingdom.
How to get Roadside Assistance when in the UK
As soon as you breakdown, call Volkswagen Roadside Assistance on 0330 053 0822. We recommend you saving this number to your phone for easy access in the future.
Please have the following information to hand to make the process as smooth as possible:
- Your name and location
- The registration number and colour of your vehicle
- Volkswagen model
- Description of the issue
- Your mileage (if known)
- A telephone number where you can be contacted
If you have hearing difficulties, dial 18001 before dialling 0330 053 0822 to be connected to Text Relay, or use the SMS facilities on 07900 444 999. Please note these services are not available outside the United Kingdom.
Volkswagen Commercial Vehicles approved bodyshop repair
Where possible, we'll ensure that your vehicle is restored to its original condition using only Genuine Parts and certified technicians. With our Approved Bodyshop repair network, you can trust that your vehicle is in expert hands, maintaining its safety, performance value. We’re committed to returning your vehicle to its prime condition because no one knows your Volkswagen better than the people who built it.
