We Charge: smooth charging on the move

We Charge charging service is integrated into the Volkswagen app, available in Google Play Store and Apple App Store. To use We Charge, you need a free Volkswagen ID. account, which you can create by registering in the app. You also need to accept the General Terms and Conditions and Privacy Policy for We Connect and Volkswagen Group Charging GmbH. To charge at public charging stations with We Charge, you then need to choose a charging plan and activate your We Charge charging card in the app. It’s easy to order your We Charge charging card via the app and have delivered to your home. Ask your preferred retailer.

To use We Charge, you will need:

• the Volkswagen app
• the We Charge charging card with an applicable charging plan
• a free Volkswagen ID. account

You can charge at thousands of public charge points in Europe with We Charge. We Charge negotiates with charge point operators to get you the best price. We Charge customers get discounted access to the IONITY high-speed charging network along Europe’s motorways, whose rapid charging times enable hassle-free long-distance driving.

You will be shown the charging costs before each charging session. When you use We Charge, you receive a monthly bill for your charging sessions from us. Payment is taken using your preferred payment method. The specific prices depend on our negotiations with charge point operators. The aim is to negotiate the best possible terms for our customers.

Your We Charge card can be used in Europe and you can continue to use the subscription. However, you will be charged the local price which can differ in each country. Most European countries charge you in p/kWh but in some countries such as France you will be charged based on the charging time. Before you commence the charging session you can find the price in the app.