A mother and son leaning against a Caddy van

Solutions PCP

Solutions Personal Contract Plan allows you to make payments over a period of time, which may be a more flexible alternative to Hire Purchase. You can choose to put down a small sum initially and then defer a proportion of the vehicle’s value until the end of the agreement, which could reduce your payments and allows you to decide later whether you want to keep, return or exchange the vehicle for a new one.

Solution Personal Contract Plan - cost of your vehicle infographic

How does Solutions PCP work?

You choose your initial payment (deposit), how many miles you will drive a year, and the length of your agreement.

This is used to work out your monthly payments and optional final payment, which give you the ability to plan ahead with a fixed monthly outgoing.

At the end of your agreement you can then choose to:

Hand the vehicle back (subject to excess mileage and damage charges);
Trade in your vehicle as a deposit for a new one;
Pay the optional final payment and keep the vehicle.

Remaining time, --:--

The benefits of Solutions PCP

Lower monthly payments

By deferring a chunk of the amount you finance to the end of the contract, it means your monthly payments will be lower than if you spread the whole cost.

Keeps your options open

You don't have to decide what to do with the vehicle until the end of your contract, giving you the flexibility and protection needed to make the right choice for your circumstances.

Protected from the vehicle losing value

We guarantee the final payment at the end of the contract as long as it comes back in the mileage and condition agreed. This protects you from any unexpected falls in the value of your vehicle and enables you to plan ahead with your finances.

Get a new vehicle more often

The flexibility built into your agreement means you can keep upgrading your vehicle regularly. Great if you want to always stay in warranty, not have to deal with the long term ownership costs, or want the excitement of always driving the latest model.

A couple stood by and loading a Caddy with their dog

Would Solutions PCP suit me?

The flexibility of Solutions PCP means it is great for a range of individuals. It may be the best option for you if:

You think your needs may change in the next 2-3 years
Drive a low or moderate amount of miles each year
Always want to be driving the latest Volkswagen Commercial Vehicle
Want to be protected from unexpected depreciation

The end of your agreement

At the end of a Solutions PCP agreement you have the choice of 3 options:

Exchange your vehicle for a new one
If you want to move into the latest model, or maybe try a different vehicle altogether, your Solutions PCP agreement enables you to part-exchange your current vehicle for a new one. You will need to settle your existing agreement and then apply for a new one with us (subject to application and acceptance).
Find your next vehicle
Keep your current vehicle
If you would like to keep your current vehicle, you will need to pay your final balloon payment and option-to-purchase fee. These will both be collected automatically by Direct Debit, so you do not need to do anything.
Once your agreement has been settled we will automatically transfer ownership to you. The closing down period takes 10 days, after which time a letter will be sent to you to confirm that we no longer hold an interest in the vehicle.
Alternatively, if you wish to keep the vehicle but want to spread the cost of the final payment we can consider arranging to refinance the final (balloon) payment for you, subject to a new finance application.
Contact Volkswagen Finance Services for a refinance quote
Hand the vehicle back
If you no longer wish to keep the vehicle at the end of the agreement, you can return it to us. You will still need to pay all the monthly rentals and the option to purchase fee, and further charges may apply if you have exceeded your agreed mileage, or if there are any refurbishment costs following our inspection and collection process.
Volkswagen Financial Services will require a minimum of one months’ notice in order to arrange the vehicle collection so please contact us as soon as you know what option you want to take. Requests made after this date may result in a risk of you requiring additional Insurance, Road Tax or even an MOT, along with the possibility of the Direct Debit for the final (balloon) payment being taken.
Contact Volkswagen Financial Services

FAQ's

Can I get a Solutions PCP agreement?

Solutions agreements are available for both personal and business customers. Solutions PCP is not available to customers intending to use the vehicle for hire and reward purposes*

_{*Long term sub-let agreements (> 1 month), taxis, couriers, contract hire and daily rental businesses, body-shop usage, or replacement vehicle insurance claim business, not available on Crafter. An offer of finance depends on certain conditions. Subject to status. Available to 18s and over in the UK only. Terms and conditions apply. Volkswagen Commercial Vehicle Financial Services.}

What benefits does Solutions offer me?

Solutions PCP is ideal for customers who like the idea of changing their vehicles regularly, reducing the potential period of repayments, or simply want to leave their options open for a period of time.

Choose the most appropriate term to suit your monthly budget
By deferring an agreed amount to the end of your agreement you can potentially: change your vehicle more often to suit your needs, and stay within the warranty period; upgrade to get a higher specification model; reduce your monthly payments
A Solutions agreement can protect you from unforeseen depreciation of the vehicle’s value - There is no minimum deposit, but it should not exceed 50% of the vehicle value.
Solutions is a flexible product, giving you three options for the end of your contract. This decision doesn’t need to be made until the end of the agreement

Will I own the vehicle?

I am returning my vehicle, what happens next?

After you have informed us you wish to hand the vehicle back, our collection agents will contact you directly to arrange a convenient time for the Inspection and Collection of the vehicle via the contact details you have provided us with.

On the day of inspection please ensure that:

The vehicle is clean, inside and out
You have all the relevant documentation (e.g. service book, registration document V5, MOT certificate, etc.)
You return all equipment supplied with the vehicle (e.g. spare key, satellite navigation, CD/DVD, warning triangle).

The inspector will record any damage (and cost of repair) or missing equipment/documentation and you’ll be asked to sign to confirm your acceptance of the report.

How can I contact Volkswagen financial Services?

Important information to consider

It is really important that you keep up to date with your monthly repayments, so please contact us if you are having any difficulties as the vehicle may be at risk if you don’t
Ownership of the vehicle will remain with Volkswagen Commercial Vehicle Financial Services until you have paid both the option to purchase fee and the optional final payment
If you exceed the anticipated mileage agreed at the start of your agreement and intend to return the vehicle then excess mileage charges will apply
It is important to keep the vehicle in good condition as this will affect the value of the vehicle. If you intend to return the vehicle then you may be charged for any damage that goes beyond fair wear and tear
If you wish to end your agreement early you can request a settlement quote. How far into your agreement you are will affect the amount left to pay
The repayment period and mileage chosen will affect your monthly repayments and the optional final payment- Your vehicle may be worth less than the final repayment value at the end of your contract due to market conditions